AI Overviews now appear on 40% of Google searches and click-through rates have collapsed. The internet your customers use isn't the one your website was built for. Here's the strategic and practical playbook for what a small business website actually needs to do now.

A small business website is a product, not a project. The build is one side of the coin. The ongoing work is the other. Most owners pay for one and wonder why they don't get the other. Here's the mental model that fixes it.